New 413Cares Fact Sheet
Liv Anna Homstead • January 30, 2024

New fact sheet showcases the use and impact of 413Cares

A new 2-page fact sheet was put together to showcase what 413Cares is, its growth across 4 counties of western MA, and the impact on connecting people with services. Check out the full document

100,000+ searches
3,559 programs added
111,000 interactions
Top Search Categories were: housing (36%) and food (18%)
Year-Over-Year Growth
In 2023, 413Cares experienced significant growth through outreach and awareness campaigns, made possible by funding from the state and Baystate Health.
Website visitors increased 234% from 2022 to 2023. Connections with service providers increased 50% from 2022 to 2023. Referral to services increased 77% from 2022 to 2023.
Current Partners:
Alliance for Digital Equity
Berkshire Regional Planning Commission
Break the Stigma Campaign 
Community Action Pioneer Valley 
Food Bank of Western Massachusetts
Hilltown Community Health Center  
Pioneer Valley Planning Commission 
Quaboag Hills Community Coalition 
Springfield WORKS 
Women's Fund of Western Massachusetts

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