Mental Health Resources in Western MA

Get Help Now – Crisis Resources

A crisis is any situation in which a person's behavior puts them at risk of hurting. themselves or others and/or prevents them from being able to care for themselves or function within their community.

National Lifeline network - Call or text 988

Trained counselors are available 24/7 to help with life’s challenges and can help connect you to local resources.

MA Behavioral Health Help Line - Call or Text 833-773-2445, or Chat Online

Connect directly to clinical help, when and where you need it.

It’s free, confidential, and no health insurance is required.
Real-time interpretation in 200+ languages
Deaf or hard of hearing? Contact MassRelay at 711
Learn more on the BHHL website

Trans Lifeline - Call 877-565-8860

Provides crisis and non-crisis peer support by trans people, for trans and questioning peers.

Crisis Centers in Western MA

Call your local crisis line.

Community Behavioral Health Centers provide timely access to mental health and substance use disorder (SUD) treatment on an urgent and ongoing basis. Connect with your local CBHC:

Treatment

Learn about types of treatment that can offer support.

How to find services:

For treatment providers that accept MassHealth, search on 413Cares.
For more types of treatment and to narrow based on insurance type, search on MA Behavioral Health Access.

Consider these tips for accessing free or low-cost treatment.

Connect with a Counselor

Use these options to find local counseling and therapy services for adults and children:

Use 413Cares to find counseling and other therapy services for adults and children. Narrow results by entering your zip code.
Use MA Behavioral Health Access, which offers search filters for types of treatment and insurances.
Looking for more individual therapists? Try using the MA NASW Chapter free Therapy Matcher to find a therapist right for you.
Find transgender therapists in MA on Psychology Today.

Cost of Counseling Services

If you have health insurance, contact your insurer to see what mental health coverage they provide. Through your insurer, you can search for individual therapists and clinicians that are covered by your specific insurance.
Contact a therapist/counselor directly to inquire about sliding scales, reduced out of pocket rates, or insurances they accept.